Privacy Policy

    Last updated: 2026/04/15

    1. Introduction

    DM360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our data management services.

    2. Information We Collect

    2.1 Personal Information

    We may collect personal information that you voluntarily provide to us, including:

    • Name and contact information (email, phone number, address)
    • Company information and job title
    • Assessment responses and data maturity information
    • Communication preferences
    • Any other information you choose to provide

    2.2 Automatically Collected Information

    When you visit our website, we automatically collect certain information:

    • IP address and geographic location
    • Browser type and version
    • Pages visited and time spent on our site
    • Referring website information
    • Device information and operating system

    3. How We Use Your Information

    We use the collected information for:

    • Providing and improving our data management services
    • Conducting data maturity assessments and generating reports
    • Communicating with you about our services
    • Responding to your inquiries and providing customer support
    • Sending you relevant marketing materials (with your consent)
    • Analyzing website usage and improving user experience
    • Complying with legal obligations

    4. Information Sharing and Disclosure

    We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

    • With your explicit consent
    • To trusted service providers who assist in our operations
    • When required by law or to protect our rights
    • In connection with a business transfer or merger
    • To protect the safety and security of our users

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Encryption of data in transit and at rest
    • Regular security assessments and updates
    • Access controls and authentication protocols
    • Employee training on data protection practices
    • Secure cloud infrastructure with industry-standard certifications

    6. Your Rights and Choices

    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request access to your personal information
    • Correction: Request correction of inaccurate information
    • Deletion: Request deletion of your personal information
    • Portability: Request a copy of your data in a portable format
    • Restriction: Request restriction of processing
    • Objection: Object to certain types of processing
    • Withdrawal of consent: Withdraw consent at any time

    7. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

    8. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

    9. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    11. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    DM360
    Email: info@dm360.co.za